Shipping & Delivery

At Rohi Threads, we take great care to ensure your pieces arrive safely and beautifully — from our Byron Bay base to your home.

Shipping Destinations & Cost

Australia & New Zealand - Free Shipping 🤍

We offer free shipping across Australia and New Zealand on all rugs, with no minimum spend required.

Other International Destinations

If you’re located outside of Australia or New Zealand, please get in touch at hello@rohithreads.com.au for a custom shipping quote. We’re always happy to explore options where possible.

Order Preparation & Dispatch

Every Rohi piece is carefully quality-checked before leaving us.

✺ Orders are dispatched from Byron Bay, Australia
✺ Please allow 2-5 business days for your order to be prepared and packed
✺ Once dispatched, you’ll receive a shipping confirmation email with tracking details with estimated Delivery Timeframes below

Estimated Delivery Timeframes

Destination	Estimated Delivery Time
Australia	4–8 business days
New Zealand	6–10 business days

Please note that delivery timeframes are estimates and may vary during busy periods or due to remote delivery locations.

Taxes & Duties

Australia & New Zealand

All Australian and New Zealand orders are shipped with no additional shipping costs upon delivery.

You won’t be charged anything further once your order is placed.

International Orders

Local customs duties or import taxes may apply depending on your country’s regulations.

If applicable, these costs are the responsibility of the customer.

If you’re unsure, feel free to get in touch before purchasing - I’m always happy to help.

A Few Important Notes

✺ Please ensure your shipping address and contact details are correct at checkout
✺ Unfortunately, parcels cannot be rerouted once dispatched
✺ If an order is returned due to an incorrect address, failed delivery, or refused delivery, re-shipping fees may apply

Questions?

If you have any questions about shipping, delivery, or international orders, feel free to get in touch at:

hello@rohithreads.com.au

I’m always happy to help ✨